Contact SupportCommercial Office
888-552-0008
Federal Office
800-552-8946
888-552-0008
800-552-8946
RMA STATUS CHECK
SYSTEM FAILURE
TECHNICAL QUESTIONS
ENGINEERING ASSISTANCE
Commercial Office
888-552-0008
Federal Office
800-552-8946
RMA STATUS CHECK
SYSTEM FAILURE
TECHNICAL QUESTIONS
ENGINEERING ASSISTANCE
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Before downloading a BIOS update file, please always check your BIOS version and make sure correct model's BIOS file is downloaded. To check your BIOS version, go to BIOS Setup by pressing "Delete" key on your keyboard after powering on the unit. For tablet device, press the “Setup” virtual key in the upper right corner of the touchscreen.
For official BIOS download, if your BIOS version is R1.XX, you must download and update the same BIOS version family R1.XX.