Challenge

IVC had discovered that the laptops in their MobileVision surveillance systems were a point of weakness in durability and availability. They sought a cost-effective and reliable, rugged laptop especially for the ‘law enforcement version’ of their system, which uses a more heavy-duty trailer and more rugged components overall. The laptop would have to keep working through all potential perils of a deployment, including riding over rough terrain, temperature extremes, dusty environments, being exposed to harsh sunlight, rain, or snow, and the potential to be dropped. And IVC needed assurance that they could get the numbers of laptops they needed in a reasonable turnaround time.

Solution

From the first contact with Durabook, IVC found Durabook to be very responsive and willing to work with them to identify the right rugged laptop for the MobileVision solution’s computing requirements. Durabook recommended its S14I Rugged Laptop that meets MIL-STD-810H for ruggedness, offers a sunlight readable display, and can withstand a 4-foot drop. The S14I was the ideal combination of quality and cost for the law enforcement surveillance solution, and Durabook was able to quickly supply the device in the quantity IVC required. Ultimately, the price and quality points were so compelling, IVC ended up making the S14I their standard across the MobileVision product line.

Result

Quality, cost, and reliability are also very important to IVC’s customer base, which includes many law enforcement agencies. Being able to rely on a surveillance system in the field saves a police department from having to put two or three officers on patrol. The trailer captures and records video around the clock and police department customers know the video is going to be there if something happens.

Introduction

Police forces around the world are increasingly using technology to improve critical awareness, make jobs more efficient and support officer safety. Enforce LLP works closely with the Republic of Kazakhstan Ministry of Internal Affairs, providing technical support and solutions for its police patrol force. It develops software to improve processes and provides hardware that can withstand the often tough environments in which the police operate. 

Challenge

Enforce was tasked with providing new on-board computers for police vehicles in the region. The computers would be required to meet rigorous requirements both in terms of computing power and operating conditions. 

Enforce would usually spend time experimenting with building a classic on-board PC circuit from third-party manufacturers, which would involve many separate parts, from a base computer, to a protective case, a monitor and so on. But this showed low reliability and little fault tolerance in police operating conditions. The major challenges of this system were the large number of intermediate connections, which could not withstand the patrol car’s vibration, as well as problems with power supply because of lack of capacity for a backup battery. 

To be able to automate the police patrol cars, Enforce needed a more reliable and cost effective solution. 

Solution

Enforce turned to its long term partner, Durabook. Durabook suggested its compact, feature-rich R11 tablet would be an ideal solution because it is robust and rugged enough for use in vehicles, but also offered reliability in terms of power and performance. 

The R11’s Intel i5 processor easily copes with coding a video sequence of the patrol car’s cameras as well as with video analytics, such as license plate recognition, while a 4G modem would ensure stable communication with the dispatch server.